SERVICES

In an attempt to ensure airtight security for our corporate clients, we have developed several unique solutions that guarantee maximum return of investment for our products or those bought from other vendors.
Among other things are

• Help our clients to develop sound IT security policies
• Carry out vulnerability assessment of a network setup before recommending an IT security solution.
• Implement, reconfigure and manage security solutions from a wide variety of vendors.
• Have customized service agreement solutions tailored for clients who wish to concentrate on their core business rather than managing IT security or clients who do not have enough IT Personnel to handle IT security.

Reliable Support from Isols

• Thorough understanding of network security issues
• Response times within 6 hours for support calls
• Regular informative security advisories
• Detailed system check-up at-least once per quarter
• Timely response to support requests + Free email, phone support 7 days a week.
• Free software upgrades throughout the year
• Integrated approach to IT security; on top of managing the antivirus we look at all issues that are likely to impact your systems negatively
• Free evaluation software, clients are able to make informed decisions on our products.
• Great after sales service
• Free email and telephone support through the year
• Affordable consultancy fee

Service and Support

Performing regular backups is just the beginning of the backup process. The most critical part pertains to how timely you are able to retrieve your files when they are needed. With Backup Solutions you get a proven solution with sufficient experience helping customers retrieve their data.

Our friendly support staff is here to assist you however needed - phone, email and live chat. In addition, the use of remote access if requested, allows our clients to quickly get answers to their questions and problems resolved.